NEWCAL Industries: Customer Satisfaction Survey

*Name:
*Company:
Title:
*Email:
Phone:
Address:
Address 1:
City:
State:
Zip:
Sales Exec:

Please rate us for the following. Scale 1 to 5. 5 = Excellent
Sales:
Your overall sales experience with NEWCAL:
Sales Professional prompt and courteous:
Sales Professional product knowledge:
Did you visit one of our showrooms for a product demonstration?		Yes	No

Delivery and Installation:
Your overall delivery experience with NEWCAL:
Delivery professional prompt and courteous:
Flexibility and helpfulness of delivery professional:
Did we clean up properly after our delivery?:		Yes	No

Connectivity:
Your overall connectivity experience with NEWCAL:
IT professional prompt and courteous:
IT professional product knowledge:
Flexibility and helpfulness of IT professional:

Service:
Your overall service experience with NEWCAL:
Did technician call back within one hour with ETA?:
Technicians courteous and professional?:
Technicians able to fix the problem correctly the first time:
Flexibility and helpfulness of Technician:

Comments:

	*Required